Thank you for your report. We are in discussion with the route manager regarding the issues since the route changes, and they have acknowledged that implementation has not gone as planned. We hope for improvement soon, and on behalf of the City, please accept our apologies. We will get this addressed as soon as possible, and make sure that our contract terms are enforced so that quality service is provided to our residents as expected.

Thanks, Nick.

I will have the route manager reach out and get this corrected. Thanks

Thank you for your request.

I have forwarded it to the route manager for pick up.

Thanks,

Your request is being closed at this time, if we can assist you any further please feel free to reach out as needed. Thank you!